Boat from Koh Chang to Koh Kood: How to book speedboat tickets and pay
At this time we can only accept payments for tickets by credit card online, through the Siampay.com service, through paypal or via direct bank deposit, ATM transfer or Internet Banking transfer for Thai Residents. You can find details for all options in our booking confirmations.
Booking boat tickets online and obtaining them
Booking boat tickets online is required to ensure that you will have a seat on the speed boats to and from Ko Kut, Ko Wai and Ko Mak, at the time and date of your choosing and that we will be able to send one of our Song Theaw to pick you up from your resort, hotel or guesthouse anywhere between White sand Beach on the north and Bang Bao beach in the south, on the west coast of Koh Chang. To do so, we ask you to fill out our form on the Koh Chang to Koh Kood Boat Booking page.
When you receive our confirmation message and follow the link in that to (successfully) pay for the tickets online, your booking will become a final and confirmed. We will then send you a voucher via e-mail, usually within 30 minutes after we receive the payment, but possibly several hours if you happen to pay during our night time. You can use this voucher to exchange it for actual boat tickets at our Kai Bae ticket booth or, when coming from Koh Kood, Ko Wai or Koh Mak, with the driver of the speedboat or his assistant.
Cancellations and Refunds
Due to the relatively small fare, all speedboat ticket purchases are strictly non-refundable. International bank charges are usually double of that of the cost of a ticket and only accidental double payments via credit card online can be reversed. If there is a large number of tickets purchased in a single batch, you can contact our offices to discus possible other options.
Changing times / dates
Travel times and dates can be changed up until 24 hours prior to departure, without charge. Kindly use the online chat option or telephone number to change bookings that are dated between 24 and 48 hours before or just reply to our voucher e-mail if it's > 48 hours. We will confirm changes asap and uur seaside office will be aware of the change.
Arrivals and Delays
Note that the speedboats to and from the islands in the Koh Chang archipelago will have to leave on schedule at all times. Requests to have our speedboat wait a few minutes can sometimes be honored, but delays of more than 10 minutes are considered the absolute limit.